According to the RIM data center this fall chronologically begins at 10:25 Monday morning, RIM said there are problems with services in Europe, Middle East and Africa (EMEA). This disorder was first perceived users in EMEA and India first reported the problem with email and BlackBerry Messenger.
In the latest update, RIM did not say when this kerusakani expected to be fully resolved or how many customers have been affected.
Unfinished cases that hit the continent, RIM's servers back problems which impact on similar events in three countries in Latin America, namely Chile, Argentina and Brazil.
Added by the RIM, this damage occurs because the problem of interference to a server that does not swicth well as before the test.
"Although the system is designed to failover to switch back-ups, failover is not working as before the test," RIM said, as reported by Reuters on Wednesday (12/10/2011).
RIM is said, failover refers to the automatic switching of service to the server in case of major system failure. "As a result, there is a large backlog of data. But this time we are now working to clear the backlog and restore normal service as quickly as possible," he added.
RIM has a number of network operations centers, including one at its headquarters in Waterloo, Ontario, and one in southern England, which manages a large amount of data flowing through the system.
Canadian company itself has more than 70 million customers around the world, with much growth in recent years came from emerging markets.
"RIM apologizes for any damage to this service and is currently trying hard to restore the network," said the statement RIM. (techno.okezone.com)
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